Employee Portal and HRIS FAQs

Refer to Empxtrack Employee Portal and HRIS FAQs to get answers to frequently asked questions on employee portal features and functionalities.

What are the features of Empxtrack Employee Self Service Portal?

Empxtrack offers an easy-to-use online self-service portal for your employees and HR. This allows employees to access and manage their own data with ease, thereby reducing administrative workload from HR. Some of the features are:

  • Detailed employee profiles
  • Configurable data fields, access rules, and more
  • Company directory and documents
  • Calendar and social feed
  • Chats and polls 
  • Regular updates on birthdays and work anniversaries of colleagues
  • 360 pulse and suggestion capture
  • Leave and attendance
  • Comprehensive reports and dashboards
  • Employee communication and letter generation
  • Easy access to pending employee requests 
  • Mobile friendly appl with quick approvals even on the move
  • Ticket management 
  • Employee profile login
    and more…

Note: Empxtrack also offers a no obligation product to create up to 25 employee records, allowing you to explore the product and understand its functionality.

Learn more about Empxtrack HR Portalk HR Portal

How can I start using Empxtrack for my organization?

After registering for Empxtrack’s free offering, access the system with your login credentials shared on your registered email id. Select the Employee Portal and HRIS product during  the initial setup of the application. Click on “Login to the portal” and go live with the application.

Do you have a help manual to implement and use Empxtrack Employee Portal and HRIS?

Yes, we have a Product Guide that you can download once you are in the Setup mode of the application. The product guide offers step by step instructions to setup and use Empxtrack Employee Portal and HRIS.

Additionally, you can explore Online help and Product videos for detailed guidance.

Can I configure the product according to my requirements?

Yes. Empxtrack offers multiple product configurations to modify employee data fields, company directory settings, company policy documents, polls, social feed, attendance and leave rules, and more.

Can I customize the workflows?

The free product doesn’t offer custom workflows. By default, the approval workflow for employee data update is – Employee to HR manager. Upgrade to an advanced paid version of Empxtrack to get configurable workflows.

What are the different reports and analytics available?

Empxtrack provides comprehensive reports to analyze employee data and make informed decisions. Select columns to generate full data reports and download them in multiple formats. You can even save and schedule reports for delivery to your inbox. 

Watch a short video on how to generate configurable reports in Empxtrack

Note: Advanced version of Empxtrack provides intuitive dashboards for quick analysis of employee data and allows schedulers to automatically send the reports in email.

How can I upload employee data?

Empxtrack allows setting up of employee data in two ways –

  • Add employees one by one – Enter basic details of one employee at a time and create an employee profile. Add employee details in the specified format to avoid errors.
  • Upload employee data through CSV in one go – Download CSV file format, fill details of multiple employees in the same format (to avoid errors) and upload it in the system.

Watch a video on how to add employees in Empxtrack using both the methods

Can I add employees after application setup?

Yes, the HR Admin can add employee data in the system even after completing application setup. 

Watch a short video on how to add employees in Empxtrack

What happens when I take the portal live?

Once you take the portal live, you can start using Empxtrack instantly. Get full access to all the features to manage employee data, leave, attendance and explore additional functionality (such as Company directory, Social feed, etc).

Who can access the application?

Empxtrack offers functionalities for – Employees, managers and HR. Usually, the person who enrolls for the application gets HR admin rights, though their designation can be different such as CEO, Managing Director, etc.  

What is Social Feed?

Social Feed is a platform for social interaction and engagement amongst employees. Through social feed, the employees remain updated about key events and announcements in the organization. For example, employees get to know about their colleague’s birthdays, work anniversaries, promotions, rewards etc.

What is a Company Directory and what information is available in it?

Basic details of all employees are displayed in the company directory. You can quickly search for the relevant employees by specifying their name in the Search box. Click on the View Profile

icon to visit the employee profile. The HR manager can configure the fields and their order of the appearance to personalize the company directory.

Note: The advanced version of Empxtrack provides a hierarchical view in the Company directory.

How can I add a company event?

Empxtrack offers employees to add events or tasks in a few clicks. Go to the Event calendar and click Add an event or task. Schedule an event by specifying the subject, agenda, location, event date, employees to be invited and other information. Once the information is saved, a calendar invite in email is sent to all the attendees. You can even check the availability of the attendees before putting them on the invitation list.

To set up a task, specify the subject and a due date. Mention Agenda and specify the name of one or more employees to assign this task. It is that simple!

How can I know the availability of my team members, manager or seniors?

Empxtrack provides a Calendar, where you can view the schedule of your subordinates, managers or a specific employee before adding an event. Once you know the availability, it becomes easy to request and block their time for meetings.

Where will my employees be able to see company policies and other important company information?

Employees have 24×7 access to company policy documents that contain important company information, such as company policies, leave policy, holiday calendar, information on upcoming company events, etc. 

On the employee portal, type ‘Company policy documents’ and select Display and download company policy documents  to access important company documents and links.

Note: Enterprise version of Empxtrack provides Group based visibility of company documents.

How can I create employee login for my employees such that they can start using Empxtrack?

If employees are not added in Empxtrack

  • Go to the Dashboards Homepage and click Add an employee under View employees widget.
  • Specify basic and employment details of the employee.
  • In the Communicate tab, the checkbox labeled as Send welcome email to employee is selected.
  • Click Confirm. The employee will receive notification with login credentials.

If employees are already added in Empxtrack

  • Go to the Dashboards Homepage and click View the entire team under the View employees widget.
  • Click Send emails towards the end of the page.
  • Select Welcome email from the Select template dropdown. Specify the name of the employees whom you want to give the application access. 
  • Click Send. The email will be sent to the employee with login credentials to access Empxtrack.

Empxtrack HRIS system integrates with multiple HR tools. Do I need to create different credentials to log in?

No. We understand it is time-consuming and confusing to have different credentials to log in to various HR tools. With Empxtrack, you don’t have to go through any of this. It offers a single-sign-on feature. You can access other tools with only a one-time login feature.

Are managers allowed to view past data of their subordinates?

Yes, Empxtrack allows managers to view historical employee information such as employment details, appraisal, leave, travel history, and many more. It also helps them understand which employees are top and low performers.

How can I identify employees who are at risk with Empxtrack human resource information system software?

Empxtrack offers an option where HR and managers can mark employees at risk of leaving the organization. HR and the leadership can discuss issues of at-risk employees and take corrective action to engage and retain employees.