Work Behaviour


HR Glossary

Work Behaviour Meaning, Types, Examples & Traits

Work behavior meaning or employee behavior, refers to the tasks employees carry out at the workplace to fulfill their job duties and thus help achieve company goals. Additionally, this also includes the way they act at work. For example, it can include working with colleagues from different departments to finish a project or checking stock levels to prepare monthly reports. 

Types of Work Behavior

Overall, work behavior consists of both positive and negative actions that impact employees and the organization. Here’s a breakdown of these traits:

Positive Work Behavior

1. Appropriate behavior:
Employees should act professionally and collaborate to get tasks done effectively. In other words, professionalism and cooperation are key.

2. Ethical work behavior:
This includes the following rules: professional conduct, being accountable, and showing respect and honesty. Therefore, ethical standards support a trustworthy environment.

3. Proactive behavior:
Proactive employees take initiative, solve problems, and don’t wait for instructions. Consequently, they contribute significantly to team success.

4. Collaborative behavior:
Team players communicate well, accept feedback, and work towards shared goals. Moreover, they help foster a cooperative team culture.

5. Self-motivation:
Self-motivated employees stay focused, set goals, and maintain a positive attitude. 

Negative Work Behavior

1. Counterproductive work behavior (CWB):
These actions harm the company or people, including:

  • Organizational CWBs: Stealing, damaging company property, or neglecting work.
  • Interpersonal CWBs: Bullying, gossip, or aggression towards others.

Ultimately, these behaviors can reduce morale and hinder productivity.

2. Inappropriate work behavior:
Any action that goes against company policies or disrupts the workplace is considered inappropriate work behavior. Recognizing these behaviors helps create a more positive and productive work environment.

Thus, recognizing these behaviors helps create a more positive and productive work environment.

Work Behavior Examples

Positive Work Behavior Examples:

Punctuality: Arriving on time for work and meetings shows reliability.

Team Collaboration: Working well with colleagues to achieve shared goals.

Problem Solving: Taking initiative to find solutions when challenges arise.

Effective Communication: Sharing information clearly with team members and management.

Together, these actions reflect a strong work ethic and responsibility.

Negative Work Behavior Examples:

Procrastination: Delaying tasks that need to be completed, impacting productivity.

Negativity: Constantly complaining or having a negative attitude that affects team morale.

Lack of Teamwork: Failing to cooperate with colleagues, which hinders group efforts.

Dishonesty: Providing false information or taking credit for someone else’s work.

In contrast, such behaviors harm team cohesion and trust.

Frequently Asked Questions

Q1.

What is work behavior?

Ans.Work behavior refers to how employees act and perform in the workplace. It includes their interactions with coworkers, how they approach tasks, and how they contribute to company goals.

Q2.

What are examples of good work behavior?

Ans. Some of the examples of good work behavior include being punctual, meeting deadlines, being respectful, acting according to workplace ethics, and working well with teams. In addition, communicating clearly, staying organized, and following company rules other examples of job behavior.

Q3.

How does personality influence work behavior?

Ans. Personality affects how people think, act, and interact at work. Traits like openness, conscientiousness, and extroversion shape behavior, teamwork, and performance. Therefore, understanding personality helps match employees with roles where they can do their best and grow. These traits are also predictors of employee behavior.

Q4.

How do work attitude and work behavior differ?

Ans. Work attitude is how a person feels or thinks about their job, while work behavior is how they act at work. Attitude reflects emotions and opinions, whereas behavior shows in actions and performance. Hence, this is the difference between work attitude vs behavior.

Q5.

Why is understanding employee behavior important in HR?

Ans. Recognizing how employees behave at work is essential for HR. It helps boost motivation, strengthen communication, and increase overall productivity. By understanding behavior patterns, HR can build better strategies to improve workplace culture, solve problems early, and keep employees engaged and satisfied. Ultimately, this is a part of managing work behavior and addressing key issues like absenteeism and turnover.

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