The post contains a case study of one the largest financial service providers dealing primarily in remittances, foreign exchange and bill payment solutions. The company has a large support staff of more than 2,200 employees spread across 800 offices in 31 countries to provide end-to-end financial services to worldwide customer base. The company faced challenges […]
Traditional Performance Management approach is broken! Experts believe that old school performance management approach is inaccurate and unfair, as it limits managers and HR to a time-consuming review process and does not yield clear improvements in organizational or individual performance. It has been more about measuring employee performance to meet ranking purposes, rather than focusing […]
Human Resources industry has evolved greatly when it comes to technology and trends. The role of HR has been transformed from merely managing employee data to a strategic partner in business decision making. This transformation has brought a set of new challenges and solutions for the industry leaders and technology innovators. Each year, HR Conclave […]
According to a Harvard Business Review study, only 15% of the company’s workforce are difference makers. That means, roughly only 1 out of 7 employees is a real player! Well, the “Star” employee is not the subject matter here, it’s the remaining six! Companies face various issues when it comes to overall company efficiency, and […]
About the Company This case study is about a company, that provides comprehensive, integrated solutions based on deep understanding of science, the market, and key business challenges that its clients face. The company deploys agile, cross-functional project teams that are responsive to client needs. Their experienced team of experts use proprietary strategic frameworks to help […]
Here’s a list of top 10 HR and Recruitment blogs that you may like to follow in 2018. Stay tuned to know latest news and trends in HR. HR Bartender Founded and run by Sharlyn Lauby, this blog focuses on topics that relate to the workplace, not just human resources. Some of the most popular […]
Banking and Finance System is the backbone of human civilization. 100% of human population interacts with banks on a nearly daily basis. Banks and Financial Institutions have witnessed a lot of economic turmoil in the past and continue to experience so. Last decade experienced several heavyweights of the industry stumble and collapse without much warning. […]
Healthcare is one of the fastest growing industries. To offer quality care to patients, a large pool of well-trained, dedicated medical professionals and cost saving clinical procedures are required. Besides employing doctors, nurses, medical residents and interns, healthcare sector also has support staff – people involved in front desk to back end transactional operations. Undoubtedly, […]
Today, when online shopping has become a prevalent trend, retailers try hard to defeat cut-throat competition and retain customers. Performance of retail employees play a significant role in improving operational efficiency, building customer loyalty and boosting profits. Expectations for better services and excellent customer experience are escalating with each passing day. Offering great shopping experience […]
Setting employee goals in a transparent manner and continuous measurement of employee achievements is critical to business success. While a lot of effort is put into setting goals and documenting them, the need to track real-time progress of goals and measure performance often remains underestimated. This results in loss of productivity, disengaged teams, and under-utilization […]
Performance Appraisals are conducted to evaluate employee performance, identify skill development needs and recognize valuable contribution of the top performers. Using a standard rating criterion in performance evaluation ensures fairness in the process. Impact of Rating Patterns of Managers in Performance Appraisals During performance reviews, every manager uniquely evaluates and scores employees on multiple performance […]
By 2020, millennials will form the largest part of the entire U.S. workforce. Reports say that millennials constantly change their jobs, if they don’t feel valued or find no career growth at their current workplace. To meet their expectations, companies are trying to figure out ways to engage and retain millennial talent. Out of many […]
Are performance reviews making any difference in your workforce productivity? Is it even effective in optimizing an employee’s performance? Not sure? You’re not alone! Ideally, performance review is a systematic process to evaluate and document performance of an employee. If an appraisal process is designed and implemented carefully, it can help managers and HR to […]
CFOs estimate that ineffective performance management processes result into thirty percent loss of company’s performance potential. And only 8% of organizations drive high value from these processes. In Brandon Hall Group’s 2016 Performance Management study, 72% of organizations found their performance management process to be “some – what effective” or “not at all effective”. [Source] […]
Gallup, through their research found that only 31.5% of U.S. employees and 13% worldwide are actively engaged in their jobs. Lack of engagement and low productivity cost up to $550 billion every year to the employers. People are an important asset to an organization and managers can get the best out of these people by […]
Is your team facing challenges in achieving performance goals? Are your team members aware of the skills and behaviours desired in an organization? If so, a 360 Degree assessment can be a powerful tool to bring positive change within your organization. 360 review or multi-rater feedback as it’s commonly known, solicits feedback from multiple sources […]
The role of a manager has always been demanding and ever evolving. Managers enable their team members to achieve their goals, maintain high levels of productivity, and ensure a focused and aligned effort. Multiple responsibilities and continually changing workplace trends, make the work of a manager more challenging than that of an employee working for the […]
Organizations use employee performance appraisal as a tool to determine the effectiveness of employee goals and provide feedback against these goals. Employees’ performance is an essential factor in an organization’s ability to meet its objectives. Appraisals often cause stress, anxiety and dismay amongst employees. It is one of the most dreaded tasks that employees and […]
2016 was an exciting year for human resource industry. HR saw major transformations in several HR practices, starting from annual performance reviews to overtime rules, from people analytics to effects of Trump’s administration. All these changing trends kept HR professionals busy throughout the year. We have just stepped into the year 2017. It’s time to […]
Why is it important to redefine performance management? Because, it can give us a better way to manage employees, improve their productivity and increase overall organizational effectiveness. According to Josh Bersin, only 8% organizations believe that their performance management process is worth the time they put into. Deloitte found that many organizations were struggling to […]
