In the past few years, the term “Performance feedback” has become as important as Client Satisfaction. Feedback sessions are essential to keep employees informed about their strengths and weaknesses. Feedback provides guidance, lead people to perform better. Providing constructive feedback is imperative. Having meaningful and insightful conversations with subordinates to discuss their performance and behaviour […]
“Employees are the most important asset of an organization.” You must have heard this catchphrase before. In fact, some of you are already tired listening to this age-old phrase repeatedly. But hold on and think for a moment! What have you done to nurture and retain this asset? Does your organization offer best work culture […]
Introduction: This article addresses one of the major concerns of a CEO: ‘How to improve employee productivity?’ It is to be read in continuation with my previous article on ‘Organizational Climate: Managing Business Performance’. The approach below is based on experience and suggests the launch of corporate initiatives based on employee feedback. It also proposes […]
Traditional Performance Management approach is broken! Experts believe that old school performance management approach is inaccurate and unfair, as it limits managers and HR to a time-consuming review process and does not yield clear improvements in organizational or individual performance. It has been more about measuring employee performance to meet ranking purposes, rather than focusing […]
According to a Harvard Business Review study, only 15% of the company’s workforce are difference makers. That means, roughly only 1 out of 7 employees is a real player! Well, the “Star” employee is not the subject matter here, it’s the remaining six! Companies face various issues when it comes to overall company efficiency, and […]
Well, we humans have been labeled with the tag of being social animals for a reason. And the biggest execution of that tag can be clearly seen at an organizational level. Believe it or not, the success or failure in communication at a workplace determines the future of an organization. Undeniably, success is the ultimate […]
Banking and Finance System is the backbone of human civilization. 100% of human population interacts with banks on a nearly daily basis. Banks and Financial Institutions have witnessed a lot of economic turmoil in the past and continue to experience so. Last decade experienced several heavyweights of the industry stumble and collapse without much warning. […]
Healthcare is one of the fastest growing industries. To offer quality care to patients, a large pool of well-trained, dedicated medical professionals and cost saving clinical procedures are required. Besides employing doctors, nurses, medical residents and interns, healthcare sector also has support staff – people involved in front desk to back end transactional operations. Undoubtedly, […]
Today, when online shopping has become a prevalent trend, retailers try hard to defeat cut-throat competition and retain customers. Performance of retail employees play a significant role in improving operational efficiency, building customer loyalty and boosting profits. Expectations for better services and excellent customer experience are escalating with each passing day. Offering great shopping experience […]
Handling a Human Resources (HR) department nowadays can indeed be tough. Staff attrition is the biggest culprit in making this otherwise enjoyable job to unbearable drudgery. Admittedly, no organization of any repute wants staff attrition. Attrition is often caused by absence of loyalty. There are several reasons why employees nowadays are less loyal to an […]
