Exit Management FAQs

Explore Empxtrack Exit Management FAQs to understand how the exit management software can work for your organization.

What are the features of Empxtrack Exit Management software?

Empxtrack allows you to conduct upto 2 exits at absolutely no cost. Functionalities are available for HR Admin and employees. You also get a self services portal with employee login, company directory, company policy documents, calendar and social feeds. Some of the features are:

• Quick and easy setup
• Easy resignation capture for multiple roles-employee, manager and HR
• Department wise clearance for smooth and offboarding
• Exit survey and interview to solicit feedback from the leaver
• Communication with employees using pre-configured email templates
• Exit analytics to analyze exit reasons and take corrective actions
• Configurable reports and yearly exit dashboards

Note: Track exits for 2 employees absolutely free. Multiple upgrade options are available for more employee exits, advanced configurations, additional features and free and paid products.

Enterprise product offers a completely customizable Exit Management software

Learn more about Empxtrack Exit Management

How can I start using Empxtrack Exit Management for my organization?

Post enrollment, you will receive an application setup link and a verification code on your registered email id. Once you login to Empxtrack application, complete the initial  application setup in just few minutes:

• Upload company logo – Upload your company?s logo and answer a few questions.
• Setup Basic Settings – Setup new password and specify the time period.
• Add Employees – Fill in the employee information to create an employee profile.
• Select More Products – Choose more products of your choice at no cost to build your own HR software.

Once all the steps are completed, click on Login to the portal and go live with the application.

How can I upload employee data?

Empxtrack allows setting up of employee data in two ways –

• Add employees one by one – Enter basic details of one employee at a time and create an employee profile. Add employee details in the specified format to avoid errors.
• Upload employees using spreadsheet in one go – Download sheet, fill details of multiple employees in the same format (to avoid errors) and upload it in the system.

Watch a short video on how to add employees in Empxtrack using both the methods

What are the steps to conduct an employee exit?

Empxtrack allows HR Admin to conduct exit in just a few steps:

• On the Homepage, click on the Manage Exit tab
• Click Start exit process for an employee
• You can either add a new employee to the system or select an existing employee to initiate exit
• Specify mandatory details such as last working date, date of joining, type of exit and more
• Select the checkbox to send exit survey form to the exiting employee when the Exit is initiated
• Setup clearance managers by specifying the names
• Initiate the exit for the selected employee

Once the exit is initiated, the exiting employee receives an email with the exit survey form and all clearance managers receive a request to complete clearance.

How can I create employee login for my employees such that they can start using Empxtrack?

If employees are not added in Empxtrack 

• Go to the HR admin Homepage and click Add, edit employee tab.
• Click Add an employee and specify personal details of the employee.
• Select the checkbox labelled as Send a welcome email to employee once the record is added such that they can update the rest of their information. 
• A notification will be received by the employee with login credentials. 

If employees are already added in Empxtrack  

• Go to the HR admin Homepage and click View employees tab.
• Under Portal Options, click Send emails on the left side.
• Select Welcome email from the Select template dropdown. Email will be sent to the employee with login credentials to access Empxtrack.

Do you have a help manual to implement and use Empxtrack Exit Management?

Yes, we have a Product Guide that you can download once you login to the application. The product guide has step by step instructions to setup and use Empxtrack Exit Management.

You can also access Online help to get instructions.

How can I change HR Admin in Empxtrack?

To change the HR Admin, go to Product Configurations icon . Under Employee Management, click the Setup HR admin link. Specify the name of the employee whom you want to provide HR admin rights and click Select employee.

How to communicate a message to multiple employees at once?

Empxtrack simplifies communication with multiple employees through emails. The HR Admin can configure an email and select multiple employees to share a common message to all. Watch a video on how to setup, view and edit email templates in Empxtrack.

On the Homepage, go to Product configurations and click on the Employee communication link under the Employee Management section.

• Send email to employees – Select an existing email template or select None to write the message yourself. Select all the employees to whom you want to send the message and cc the email to selected employees.
  Once the email is drafted, you can preview it and then send it.
• Share password with employees – Go to Send password to employee tab. Select the employees and choose an option for the Password generation option field, and click Send password.

Can I configure the product according to my requirements?

Yes. With Empxtrack, you can get multiple configuration options to add multiple clearance types and associate them with clearance managers and modify exit survey form as per your needs.

What happens when I initiate the exit?

When the employee exit is initiated, a notification is sent to the leaver to fill the exit survey form and to clearance managers to give clearance on behalf of their department.

Once the HR manager receives clearance from all the departments, the employee is marked exited in the system.

Who is a clearance manager?

When an employee exits from your organization, they may require clearance (or approvals) from various managers or departments.

Empxtrack allows you to set up different clearance types and associate them with clearance managers.

How can I mark an employee as exited from the system?

Post clearance from all departments, click on Mark employee as exited the system icon to finalize the exit of an employee.

How can HR communicate a message to multiple employees at once?

Empxtrack simplifies communication with multiple employees through emails. The HR manager can configure an email and select multiple employees to share a common message to all. Watch a video on how to setup, view and edit email templates in Empxtrack.

On the Homepage, go to Product configurations and click on the Employee communication link.

1. Send email to employees – Select an existing email template or select None to write the message yourself. Select all the employees to whom you want to send the message and cc the email to selected employees.Once the email is drafted, you can preview it and then send it.
2. Share password with employees – Go to Send password to employee tab. Select the employees and choose an option for the Password generation option field, and click the Send password button.

Can I customize the email templates?

Empxtrack has pre-configured email templates for you. Watch a video on how to setup, view and edit email templates in Empxtrack.

You can configure emails, once you complete the application setup by following the path: On the Homepage, click Product Configurations icon and click Employee Communication in the Employee Management section.

Send email to employees page appears. For the Select template field, select the option as Blank template. Write a customized message in the Email Content field, and click Preview email to view the format. Click Send.

What are the different reports and analytics available?

With Empxtrack, you can view exit analytics and generate a full data report.Multiple dashboards are available to help HR and leadership in analyzing the exit data. View dashboards related to yearly exit requests and exit reasons, and exits based on employee tenure.

Whom should I contact if I need help while using Empxtrack?

During the application setup, you can click on the Request support link and send your query to us. Post application setup, click on the Communicate icon on the Homepage and click Request support icon. Send your query and we would be happy to help you.

What kind of branding can be customized?

Empxtrack allows users to upload their company logo to personalize the application.

What other products can I get on Upgrading the application?

Empxtrack offers a comprehensive list of paid products for the customers. Upgrade to buy additional exits or get advanced features.

Besides, Empxtrack allows you to start using additional Empxtrack products such as 360 Feedback, Performance Appraisal, Leave, Attendance, India Payroll, Applicant Tracking, Timesheet and more.